Black Coral & Moss
Materials
Materials
Shipping & Returns
Shipping & Returns
DOMESTIC SHIPPING
Orders that qualify for free ground shipping will be shipped via either
FedEx, UPS Ground or USPS.
Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been
placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email. Please give us a call at 877-834-2755 to request a modification or email us at hickorykingcandles@gmail.com
Once shipped, an order's tracking information is outside of our
control, the final delivery is
out of our hands. We are unable to replace missing or stolen
packages.
RETURNS
Hickory & King Candle Co. wants to provide you with the best experience possible, so we take customer satisfaction very seriously. All of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.
You may return your unused product within 14 days of purchase. The buyer is responsible for shipping cost on all return items. We do not do exchanges at this time.